Privacy Policy

Last Updated: May 2026

Welcome to Machex Marketplace.
This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you use our platform, services, website, and related applications.

By accessing or using Machex Marketplace, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Company name
  • Email address
  • Phone number
  • Billing information
  • Shipping information
  • Country and business location

Account Information

  • Username and password
  • Account preferences
  • Seller or buyer profile details
  • Verification documents

Transaction Information

  • Inquiry records
  • Orders and quotations
  • Payment-related information
  • Shipping and logistics details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Cookies and usage data

2. How We Use Your Information

We use collected information to:

  • Provide and improve marketplace services
  • Process transactions and inquiries
  • Verify user identities
  • Prevent fraud and unauthorized activities
  • Improve platform security
  • Communicate with users
  • Provide customer support
  • Analyze platform performance and usage trends
  • Comply with legal obligations

3. Sharing of Information

Machex may share information with:

  • Buyers and sellers involved in transactions
  • Payment providers
  • Shipping and logistics partners
  • Verification and compliance providers
  • Legal authorities when required by law

We do not sell personal information to third parties.

4. Cookies & Tracking Technologies

Our platform may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze traffic and user behavior
  • Enhance security
  • Deliver a better user experience

Users may disable cookies through browser settings, although some platform features may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect user data against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

However, no online platform can guarantee absolute security.

6. User Responsibilities

Users are responsible for:

  • Keeping account credentials secure
  • Providing accurate information
  • Protecting confidential business information
  • Reporting unauthorized account activity immediately

7. International Data Transfers

Because Machex Marketplace operates globally, your information may be processed or stored in different countries where data protection laws may vary.

By using the platform, you consent to such international transfers where legally permitted.

8. Third-Party Services

Our website may contain links or integrations with third-party services, including:

  • Payment providers
  • Logistics companies
  • Analytics services
  • External websites

Machex is not responsible for the privacy practices of third-party services.

9. Data Retention

We retain information only as long as necessary for:

  • Business operations
  • Legal compliance
  • Fraud prevention
  • Dispute resolution
  • Platform security

Data may be deleted or anonymized after retention periods expire.

10. Your Rights

Depending on applicable laws, users may have the right to:

  • Access their personal data
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Object to certain processing activities
  • Withdraw consent where applicable

Requests may be subject to identity verification.

11. Children’s Privacy

Machex Marketplace is intended for business and commercial use only and is not directed toward individuals under the age of 18.

We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

Machex may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be published on this page with the revised effective date.

13. Contact Information

For questions regarding this Privacy Policy or data protection matters, please contact us through the official communication channels available on Machex Marketplace.

Machex Marketplace

Global Industrial Machinery Marketplace for Trusted Buyers and Sellers.